openclaw/docs/channels/troubleshooting.md
Jon Shapiro 92697edb7c fix(venice): add compat settings to prevent HTTP 400 errors
Venice's API doesn't support certain OpenAI-compatible parameters that
Clawdbot sends by default:

- `store`: Venice returns HTTP 400 with no body when this is present
- `developer` role: Not supported by Venice's API

This adds VENICE_COMPAT settings (supportsStore: false,
supportsDeveloperRole: false) to all Venice model definitions, both
from the static catalog and dynamically discovered models.

Fixes issues reported in PR #1666 where users experienced silent
failures (HTTP 400, no body) when using Venice models.

Co-authored-by: jonisjongithub <jonisjongithub@users.noreply.github.com>
Co-authored-by: Clawdbot <bot@clawd.bot>
2026-01-26 17:56:01 -08:00

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---
summary: "Channel-specific troubleshooting shortcuts (Discord/Telegram/WhatsApp)"
read_when:
- A channel connects but messages dont flow
- Investigating channel misconfiguration (intents, permissions, privacy mode)
---
# Channel troubleshooting
Start with:
```bash
clawdbot doctor
clawdbot channels status --probe
```
`channels status --probe` prints warnings when it can detect common channel misconfigurations, and includes small live checks (credentials, some permissions/membership).
## Channels
- Discord: [/channels/discord#troubleshooting](/channels/discord#troubleshooting)
- Telegram: [/channels/telegram#troubleshooting](/channels/telegram#troubleshooting)
- WhatsApp: [/channels/whatsapp#troubleshooting-quick](/channels/whatsapp#troubleshooting-quick)
## Telegram quick fixes
- Logs show `HttpError: Network request for 'sendMessage' failed` or `sendChatAction` → check IPv6 DNS. If `api.telegram.org` resolves to IPv6 first and the host lacks IPv6 egress, force IPv4 or enable IPv6. See [/channels/telegram#troubleshooting](/channels/telegram#troubleshooting).
- Logs show `setMyCommands failed` → check outbound HTTPS and DNS reachability to `api.telegram.org` (common on locked-down VPS or proxies).