openclaw/docs/plugins/voice-call.md

summary	read_when
Voice Call plugin: outbound + inbound calls via Twilio/Telnyx/Plivo (plugin install + config + CLI)	You want to place an outbound voice call from Clawdbot You are configuring or developing the voice-call plugin

Voice Call (plugin)

Voice calls for Clawdbot via a plugin. Supports outbound notifications and multi-turn conversations with inbound policies.

Current providers:

• twilio (Programmable Voice + Media Streams)
• telnyx (Call Control v2)
• plivo (Voice API + XML transfer + GetInput speech)
• mock (dev/no network)

Quick mental model:

• Install plugin
• Restart Gateway
• Configure under plugins.entries.voice-call.config
• Use clawdbot voicecall ... or the voice_call tool

Where it runs (local vs remote)

The Voice Call plugin runs inside the Gateway process.

If you use a remote Gateway, install/configure the plugin on the machine running the Gateway, then restart the Gateway to load it.

Install

Option A: install from npm (recommended)

clawdbot plugins install @clawdbot/voice-call

Restart the Gateway afterwards.

Option B: install from a local folder (dev, no copying)

clawdbot plugins install ./extensions/voice-call
cd ./extensions/voice-call && pnpm install

Restart the Gateway afterwards.

Config

Set config under plugins.entries.voice-call.config:

{
  plugins: {
    entries: {
      "voice-call": {
        enabled: true,
        config: {
          provider: "twilio", // or "telnyx" | "plivo" | "mock"
          fromNumber: "+15550001234",
          toNumber: "+15550005678",

          twilio: {
            accountSid: "ACxxxxxxxx",
            authToken: "..."
          },

          plivo: {
            authId: "MAxxxxxxxxxxxxxxxxxxxx",
            authToken: "..."
          },

          // Webhook server
          serve: {
            port: 3334,
            path: "/voice/webhook"
          },

          // Public exposure (pick one)
          // publicUrl: "https://example.ngrok.app/voice/webhook",
          // tunnel: { provider: "ngrok" },
          // tailscale: { mode: "funnel", path: "/voice/webhook" }

          outbound: {
            defaultMode: "notify" // notify | conversation
          },

          streaming: {
            enabled: true,
            streamPath: "/voice/stream"
          }
        }
      }
    }
  }
}

Notes:

• Twilio/Telnyx require a publicly reachable webhook URL.
• Plivo requires a publicly reachable webhook URL.
• mock is a local dev provider (no network calls).
• skipSignatureVerification is for local testing only.

TTS for calls

Voice Call uses the core messages.tts configuration (OpenAI or ElevenLabs) for streaming speech on calls. You can override it under the plugin config with the same shape — it deep‑merges with messages.tts.

{
  tts: {
    provider: "elevenlabs",
    elevenlabs: {
      voiceId: "pMsXgVXv3BLzUgSXRplE",
      modelId: "eleven_multilingual_v2"
    }
  }
}

Notes:

• Edge TTS is ignored for voice calls (telephony audio needs PCM; Edge output is unreliable).
• Core TTS is used when Twilio media streaming is enabled; otherwise calls fall back to provider native voices.

More examples

Use core TTS only (no override):

{
  messages: {
    tts: {
      provider: "openai",
      openai: { voice: "alloy" }
    }
  }
}

Override to ElevenLabs just for calls (keep core default elsewhere):

{
  plugins: {
    entries: {
      "voice-call": {
        config: {
          tts: {
            provider: "elevenlabs",
            elevenlabs: {
              apiKey: "elevenlabs_key",
              voiceId: "pMsXgVXv3BLzUgSXRplE",
              modelId: "eleven_multilingual_v2"
            }
          }
        }
      }
    }
  }
}

Override only the OpenAI model for calls (deep‑merge example):

{
  plugins: {
    entries: {
      "voice-call": {
        config: {
          tts: {
            openai: {
              model: "gpt-4o-mini-tts",
              voice: "marin"
            }
          }
        }
      }
    }
  }
}

Inbound calls

Inbound policy defaults to disabled. To enable inbound calls, set:

{
  inboundPolicy: "allowlist",
  allowFrom: ["+15550001234"],
  inboundGreeting: "Hello! How can I help?"
}

Auto-responses use the agent system. Tune with:

• responseModel
• responseSystemPrompt
• responseTimeoutMs

CLI

clawdbot voicecall call --to "+15555550123" --message "Hello from Clawdbot"
clawdbot voicecall continue --call-id <id> --message "Any questions?"
clawdbot voicecall speak --call-id <id> --message "One moment"
clawdbot voicecall end --call-id <id>
clawdbot voicecall status --call-id <id>
clawdbot voicecall tail
clawdbot voicecall expose --mode funnel

Agent tool

Tool name: voice_call

Actions:

• initiate_call (message, to?, mode?)
• continue_call (callId, message)
• speak_to_user (callId, message)
• end_call (callId)
• get_status (callId)

This repo ships a matching skill doc at skills/voice-call/SKILL.md.

Gateway RPC

• voicecall.initiate (to?, message, mode?)
• voicecall.continue (callId, message)
• voicecall.speak (callId, message)
• voicecall.end (callId)
• voicecall.status (callId)